Email us directly
The fastest way to reach the vectricSpin team is by email. Send us your feedback, question, or request and we will get back to you.
contact@vectric.onlineVisit the site
Try the tool, check the FAQ, or browse the legal pages. Everything lives at the same simple domain.
vectric.onlineResponse time
We typically respond within 24 to 48 hours on business days. Weekends and public holidays may take a little longer.
No phone support. All inquiries are handled by email.
What to write to us about
vectricSpin is a small, independent project, and every message goes directly to the people who build and maintain the site. Here are the kinds of emails we love to receive — and the ones that get the fastest answers.
Bug reports
If the wheel spins too fast, stops in the wrong place, or the page misbehaves on your device, please tell us. Include the following details so we can reproduce it:
- Your browser and version — for example "Chrome 121 on Windows 11" or "Safari on iPhone 15".
- Your device type — desktop, laptop, Android phone, iPhone, tablet, or anything else.
- What you did — the exact steps that led to the problem.
- What you expected to happen — so we know what "correct" looks like to you.
- A screenshot or short screen recording — optional but incredibly helpful.
Feature requests
We keep a running list of ideas from users, and the most requested features move to the top of the roadmap. Popular requests we have received so far include:
- Saved wheel presets — store multiple named option lists and switch between them.
- Weighted options — give some choices a higher or lower probability.
- Sound effects — a satisfying click or tick as the pointer passes each segment.
- Embeddable widget — drop vectricSpin onto your own blog or site.
- Multi-language support — Spanish, French, German, and more.
If you have an idea that is not on this list, we would still love to hear it. Describe the problem you are trying to solve, not just the feature you want — that helps us design the right solution.
Advertising and partnership inquiries
For advertising placements, sponsorship questions, or partnership proposals, please email us with a short description of your business, the type of partnership you have in mind, and any relevant URLs. We review every proposal, but we decline anything that would compromise the user experience — such as pop-ups, redirects, or intrusive interstitials.
Press and media
If you are writing about vectricSpin, please feel free to quote anything from this website. For interviews, quotes, or additional material, email us with the name of your publication, your deadline, and the angle of your story.
Please note: we do not offer phone support, live chat, or in-person meetings. vectricSpin is a small independent project, and email is the only channel we actively monitor.
What we cannot help with
To save you a round trip, here are a few requests that are outside what we can do:
- Refunds — vectricSpin is free and we never charge anything, so there is nothing to refund.
- Account recovery — there are no accounts. Your option lists live only in your own browser.
- Changing a spin result — the wheel is random by design, and we cannot and will not override an outcome.
- Custom builds or private versions — we are not able to develop bespoke versions of the tool at this time.
- Legal or professional advice — please consult a qualified professional for anything related to law, finance, or health.
Frequently asked questions
How long does it take to get a reply?
We usually reply within 24 to 48 hours on business days. Complex questions or feature proposals may take a little longer.
Can I submit a bug anonymously?
Yes. You do not need to give your name. Just describe the bug and include your browser and device information so we can try to reproduce it.
Do you accept guest posts or sponsored articles?
No. vectricSpin does not publish guest content, sponsored articles, or paid links. Please do not send unsolicited SEO pitches — they will not receive a reply.
Can I suggest a new preset?
Absolutely. If you have a preset you would like to see added — for example "Workout", "Movie Night", or "Chores" — send it in with the options you would include.
Is there a mailing list I can join?
Not at the moment. We do not collect email addresses for marketing purposes. If you want to hear about updates, just bookmark the site and check back periodically.
How do I report an offensive ad?
Send us a screenshot of the ad, the page it appeared on, the approximate time, and your country. We will forward it to our advertising partners for review.
Before you email us
Many of the most common questions are already answered elsewhere on the site. Before sending a message, you may find what you need here:
- How the wheel works — see the About page.
- Privacy and data handling — see the Privacy Policy.
- Terms of use — see the Terms of Service.
- Liability and fair use — see the Disclaimer.
Get in touch
Ready to reach out? Send an email to contact@vectric.online. Please include a clear subject line so we can route your message to the right person. Something like "Bug report – wheel freezes on iPhone" or "Feature request – weighted options" helps a lot.
Thank you for using vectricSpin. We genuinely appreciate every message, and we are grateful to everyone who takes the time to help make the tool better.